At Ngrapity, we pride ourselves on offering free shipping worldwide. We ship to most countries. However, due to postal issues, we are unable to ship to military zones or some smaller countries.

Generally, you can change your shipping address within 12 hours. Be sure to contact us immediately with your order number and the correct address. The more information you provide, the sooner we can change your information. Although we cannot guarantee that we will detect your order in time before it enters processing, we will do our best to make the requested changes. Be sure to write "Urgent: Change Order Details" in the subject line. Anything else may cause delays in the delivery of your order. Please note that your order may have already been shipped. In this case, we will not be able to send you another one, so it is best to contact the postal service.

Ingrapity's ordering process is automated to distribute products quickly and accurately. We apologize, but once an order is placed, it cannot be canceled. We receive many orders and cannot process them individually, as this could cause delays for others. Please review your items carefully before completing them.

We accept all major credit cards, including Visa, Mastercard, Visa Debit, American Express, Discover, and Diners, and we also support Google Pay and Apple Pay. We do not accept checks or money orders.